This means SurePoint LMS typically runs as a desktop app on employees' PCs that store data in cloud-based databases and APIs that are run by SurePoint LMS.

The Migration Specialist will need an Administrator username and password into SurePoint LMS in order to extract your data.

The Migration Specialist will need the Administrator username and password into the SurePoint LMS database server in order to extract your data.
This should be the Administrator account and not another account that has administrative access.

Because data is extracted from SurePoint LMS via the internet, the migration can be run from any suitable location.

The Migration Specialist is the person who will be performing this migration. They may be a member of Universal Migrator's own Internal Migration Team or any IT professional who has completed the Universal Consultant training program.

The Firm Administrator is a member of the law firm who can serve as a dedicated point of contact, make decisions, and answer any questions the Migration Consultant may have. This person should be readily available and is typically the managing partner or office manager of the firm.

The Firm IT Administrator is the person responsible for setting up and managing the firm's IT equipment. Sometimes this is an employee of the firm but usually this is an employee of a third-party IT services provider.

A member of the firm will need to complete a small spreadsheet mapping users from SurePoint LMS to users in the new system.