Who do you want to do your migration?
basic
Do It Yourself
For organizations with available IT personnel.
starts at
$3,500
USD
what.you.need
An IT Person who knows SQL
A dedicated computer for migrations
what.you.get
Access to the Universal Migrator software
Prebuilt mappings and training
Unlimited 9/5 Support
Direct access to developers
recommended
Hire a Partner
For organizations who just want to get it done.
full-service, starts at
$4,500
USD
what.you.need
Pick a partner (we'll recommend one)
Pick a migration date
what.you.get
A vetted partner ideal for your project
Confidence your project is handled right
The easiest migration you've ever had
Most partners deliver within 72 hours
What a Migration Specialist Should Know
about
Leap Desktop
Leap Desktop runs as a:
Hybrid Application
This means Leap Desktop typically runs as a desktop app on employees' PCs that store data in cloud-based databases and APIs that are run by Leap Desktop.
Leap Desktop is used as a:
General Practice Management System
General practice management systems store a wide variety of data instrumental to running many kinds of law firms.
Universal Migrator extracts data from Leap Desktop via:
Non-API Connections
Other Notes:
Document Name Humanization
In Leap Desktop's backend, documents often have illegible file names like "1357219.pdf". Universal Migrator will automatically humanize these names to familiar ones, like "Motion for Private Process.pdf", ensuring firm members see the same human-readable names post-migration as they do when viewing documents directly through Leap Desktop.
The following credentials are required:
Admin Leap Desktop Credentials (Dedicated)
The Migration Specialist will need an Administrator username and password into Leap Desktop in order to extract data.
This account must be fully dedicated to the Migration Consultant for the duration of the migration. If anyone else logs into this account, it will interrupt the migration.
The computer used to migrate from Leap Desktop:
Can be located Anywhere
Because data is extracted from Leap Desktop via the internet, the migration can be run from any suitable location.
In order to migrate from Leap Desktop:
The Firm Administrator must complete a User Mapping spreadsheet.
A member of the firm will need to complete a small spreadsheet mapping users from Leap Desktop to users in the new system.
Backing up documents from Leap Desktop includes:
Documents saved under Contacts
Documents saved under Matters
Document Templates
Backing up financials from Leap Desktop includes:
Matter trust account transactions
Backups from Leap Desktop include the financial transactions (money in/out) that make up trust financials for matters. This allows recreating ledger history in compatible systems.
The following people are required for a migration from Leap Desktop:
Migration Specialist
The Migration Specialist is the person who will be performing this migration. They may be a member of Universal Migrator's own Internal Migration Team or any IT professional who has completed the Universal Consultant training program.
Firm Administrator
The Firm Administrator is a member of the law firm who can serve as a dedicated point of contact, make decisions, and answer any questions the Migration Consultant may have. This person should be readily available and is typically the managing partner or office manager of the firm.
To migrate from Leap Desktop, the Migration Specialist needs:
A Universal Migrator Subscription
Nord VPN
Migration tools for Leap Desktop are available to:
IT Professionals with an active Diamond Migration Specialist subscription
IT Professionals with an active Gold Migration Specialist subscription
Special warnings about Leap Desktop
Plan Your Migration Timeline Correctly
With certain vendors, submitting a Notice of Termination/Non-Renewal can prompt a shift in cooperation: some will restrict or revoke export and backup capabilities, or limit the volume of data you're able to download, making migration more difficult.
To guard against this, best practice with any vendor, including Leap Desktop, is to withhold notice until you've been fully live on your new system for at least 30 days. In practice, this means your migration should be complete approximately 45 days before your notice deadline.
Expect Challenges Creating Backups of Leap Desktop
Many consultants have reported experiencing disruptions when attempting to back up data from Leap Desktop. These disruptions can take various forms, including disabled user accounts, throttled download speeds, blocked IP addresses, and other unexpected obstacles.
Plan for delays you can't fully anticipate.
Exports Provided by Leap Desktop Cost Money and are Incomplete
Many firms migrating from Leap Desktop have reported that Leap Desktop offered them a paid backup of their data and then discovered the backup was delivered in a proprietary format, omitted key data, and was not suitable for use in a migration. We recommend declining this option and instead using the Universal Migrator software to acquire your data.
