Who do you want to do your migration?
basic
Do It Yourself
For organizations with available IT personnel.
starts at
$3,500
USD
what.you.need
An IT Person who knows SQL
A dedicated computer for migrations
what.you.get
Access to the Universal Migrator software
Prebuilt mappings and training
Unlimited 9/5 Support
Direct access to developers
recommended
Hire a Partner
For organizations who just want to get it done.
full-service, starts at
$4,500
USD
what.you.need
Pick a partner (we'll recommend one)
Pick a migration date
what.you.get
A vetted partner ideal for your project
Confidence your project is handled right
The easiest migration you've ever had
Most partners deliver within 72 hours
What a Migration Specialist Should Know
about
Time Matters
Time Matters is a:
Desktop-Based Application
This means Time Matters typically runs as desktop software within the firm's office on employee PCs, however, some firms may use an IT provider that hosts Time Matters on a remote server in a remote datacenter. In this scenario, firm members may RDP, TeamViewer, RemoteApp, or Screen Connect to a remote PC where they access Time Matters. In this scenario, some people may say that Time Matters runs 'in the cloud', however, it is really just a desktop application running on someone else's equipment.
Time Matters is a:
General Practice Management System
General practice management systems store a wide variety of data instrumental to running many kinds of law firms.
Universal Migrator extracts data from Time Matters via:
Database Connections
Time Matters uses the following database backend:
Microsoft SQL Server
Other Notes:
Time Matters is a Field-Based Application
In Time Matters, just about every field is a custom field. Because of this, firms coming from Time Matters tend to have an excessive number of custom fields that need to be unified, pruned, or stantardized.
Document Decryption
Time Matters often stores attachments in an unusable encrypted format. Universal Migrator will automatically decrypt encrypted attachments prior to transfer.
The following credentials are required:
Admin Time Matters Credentials
The Migration Specialist will need an Administrator username and password into Time Matters in order to extract your data.
Admin Credentials into the Time Matters Database Server
The Migration Specialist will need the Administrator username and password into the Time Matters database server in order to extract your data.
This should be the Administrator account and not another account that has administrative access.
Admin Credentials into the Time Matters File Server
The Migration Specialist will need the Administrator username and password into the Time Matters file server in order to extract your documents.
This should be the Administrator account and not another account that has administrative access.
The computer used to migrate from Time Matters:
Can be located Anywhere
Because data is extracted from the Time Matters database, the migration can be run from anywhere with access to a backup of the database.
Should be located near the Documents
Because Time Matters is a desktop-based application, if documents are being transferred, the computer used for the migration should be near the same device that stores the documents.
In order to migrate from Time Matters:
The Firm Administrator must complete a User Mapping spreadsheet.
A member of the firm will need to complete a small spreadsheet mapping users from Time Matters to users in the new system.
The Firm Administrator must complete a Custom Field Mapping spreadsheet.
Firms migrating from Time Matters tend to have tons of unused custom fields. For an optimal migration experience, a member of the firm should identify any unnecessary fields that can be pruned as part of this migration.
Backing up documents from Time Matters includes:
Documents saved under Contacts
Documents saved under Matters
Email Attachments
Backing up communications from Time Matters includes:
Email Communications
When Time Matters stores emails, it keeps key information like to/from/subject/body. This isn't an original email but it is very useful when looking at case timelines and maintaining records of correspondence.
Phone Call Logs / Summaries
Inside of Time Matters, users have the ability to store phone call notes/logs that keep track of who was on the call and what was discussed. This information can be backed up and transferred to compatible systems.
Postal Mail Logs / Summaries
Time Matters stores postal mail logs/summaries. This information can be backed up and transferred to compatible systems.
The following people are required for a migration from Time Matters:
Migration Specialist
The Migration Specialist is the person who will be performing this migration. They may be a member of Universal Migrator's own Internal Migration Team or any IT professional who has completed the Universal Consultant training program.
Firm Administrator
The Firm Administrator is a member of the law firm who can serve as a dedicated point of contact, make decisions, and answer any questions the Migration Consultant may have. This person should be readily available and is typically the managing partner or office manager of the firm.
Firm IT Administrator
The Firm IT Administrator is the person responsible for setting up and managing the firm's IT equipment. Sometimes this is an employee of the firm but usually this is an employee of a third-party IT services provider.
To migrate from Time Matters, the Migration Specialist needs:
A Universal Migrator Subscription
A Full Convert License
Specialized Database Drivers
Remote Access Software (if migrating Documents)
Migration tools for Time Matters are available to:
IT Professionals with an active Diamond Migration Specialist subscription
IT Professionals with an active Gold Migration Specialist subscription
